New Client Intake Satisfaction Questionnaire
Thank you for your participation. Please Take a Few Moments to Answer the Following Questions. Your opinion matters to us. By answering on this page, your answers are anonymous. Thank you.
1.
What was your first impression of savvyplanners.com based on your first call? You found us to be...
Please Choose the BEST answer.
Professional and Competent
Unprofessional and Incompetent
Too Formal
Too Informal
2.
Thinking about your intake interview, would you say it was...
Please Choose One
Too Long and Detailed
Not Detailed Enough About My Likes and Wants
Just right. You Tried to Know me/my Tastes
I Appreciated the Effort to Learn about Me/Us
3.
What impact did the intake interview have on your first impression?
It Confirmed Professionalism.
It Gave me Confidence in Your Company
It Made Me Doubt Your Representative's Skill.
4.
Within a few hours, you should then have been provided with our standard service agreement and deposit request. What did you MOST appreciate about this next phase in your selecting savvyplanners.com...
The clarity of the agreement’s language and terms.
The ease of digitally “signing” the agreement.
The easy method of paying the deposit on your account.
5.
Based on your initial dealings with savvyplanners.com, how likely are you to recommend our services to friends and family?
Very Likely
Somewhat Likely
Somewhat Unlikely
Very Unlikely
6.
On a scale of 100%, how do you rate your pre-event satisfaction with our company?
100%
90%
80%
70%
60%
50%
40%
30%
20%
Not at all satisfied.
7.
Will you be willing to accept an invitation to answer our post-event questionnaire?
Choose One
Yes
No
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